Privacy Policy

Hide and Rose

What information do we collect?

Hide and Rose collects information from you when you register on our website, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on the Hide and Rose website, you may be asked to enter your: name, phone number, e-mail address, mailing address or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  1. To personalise your experience (your information helps us to better respond to your individual needs);
  2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
  4. To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested);
  5. To send periodic emails (the email address you provide for order processing, will be used to send you information and updates pertaining to your order. We will also occasionally send you a newsletter with new Hide and Rose products, services and offers). If at any time you would like to unsubscribe from receiving future emails, please email the word "UNSUBSCRIBE" to info@hideandrose.com.au

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use an Australian based secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information such as your credit card details will not be kept on file for more than 60 days.

Do we use cookies?

We use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on the Hide and Rose website. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.

Online, Email and Telephone Privacy Policy Only

This privacy policy applies to information collected through our website, by email and via telephone.

Your Consent

By using the Hide and Rose website, you consent to our Privacy Policy.

Changes to our Privacy Policy

If we decide to update our Privacy Policy at any time, the changes take effect when you next use the Hide and Rose website or 30 days after we post the updated Privacy Policy on the website, whichever is sooner.

For any enquires please email info@hideandrose.com.au


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